Services
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System Support Associates offers an abundance of IT Consulting & Support services. We have over twenty years of experience in the IT industry, in that time we have developed time tested cost-effective solutions and services. We can support all your hardware and software needs with reliability and precision. Listed below is just the beginning of the services we offer. Please contact us if your interested in finding out more about the services we offer here at System Support Associates.
Server Virtualization &
Support
We can virtualize your current rack of servers to help minimize your energy costs and the cut the size of your data center footprint. Other benefits of server virtualization is an increase in up-time and reliability. We also offer current server upgrades & optimization, backup & recovery planning and much more. With our server services you will experience a more reliable server environment, an increase in business productivity and savings in server maintenance. We stay on top of your server needs so you don't have to.
Network Design & Support
Here at System Support Associates we know that in today's fast paced work environment you can not afford to have network issues or bottlenecks that obstruct the availability and speed of the network. We offer a wide range of wired & wireless network services including network auditing, administration, consulting, architecture & design and much more. We service LAN, WLAN, WAN & MAN area networks. If your looking to implement a new network or service your existing one we have you covered.
Help Desk Support
System Support Associates Help Desk provides an efficient way to support to our customers. It’s convenient and fast. We’ve found that the vast majority of our customer’s technical problems can be resolved over the phone, with an online chat or remote computer session. Over the years, we’ve continually refined our Help Desk, which makes this service so powerful. Our Help Desk is reachable via on-line ticketing software, phone & email. Our technicians also receive Help Desk alerts on their mobile devices so we always have you covered.
Software Support
System Support Associates works directly with the client to develop & implement cost-effective software solutions that best serve your business. Using various software tools, System Support Associates can install and configure all applications quickly and efficiently. We have experience with Microsoft Office, Microsoft Operating Systems, AutoCAD, QuickBooks & much more. System Support Associates will work directly with your third party software vendors to incorporate any software to your network infrastructure. System Support Associates can also incorporate software on devices such as (Ipads, Droid devices, Windows tablets, Laptops, etc.). Through various solutions we can offer remote access to software & data located on your network so productivity continues even if you're on the move.
Communications
Today's communications standards have expanded and reach further than just a phone call. System Support Associates combines the knowledge, experience, and expertise of our employees in the technology and telecommunication fields to fulfill the requirements of our clients. We offer a wide range of communication services including VoIP phone installation & planning, email configuration & management, fax via email, unified communications & much more. We can handle everything from the ordering & planning to the installation & final testing. Whether you are wanting to access your email and calendar from mobile devices or looking to have office phones installed we have you covered.
Asset Management
With today's fast-paced business market companies must be vigilant over their IT assets. System Support Associates works directly with management to implement a cost-effective solution. We also can design a custom solution to meet your specific needs. Our asset management doesn't just cover the design and implementation we cover all phases of the asset management process. We work directly with recycling compaines and vendors to make sure your assets are properly disposed and the data is destroyed completely. We offer software and encryption methods that not only encrypts the data on the machine, but also provides a way of tracking the position of the device. Using the same software, we can remotly wipe the HDD of the device to prevent the data from being compromised.