The Team

 

The key to System Supports Associates success is its team mentality. We employ a highly trained & certified staff of technicians/consultants. Everyone on the team is a Microsoft Certified Professional (MCP). Each member also carries other certifications and product specific training.

Eric Shen
Managing Partner

Eric Shen started System Support Associates in 1998.  He is a graduate of Northern Kentucky University with degrees in Computer Science and Mathematics.  He has 20+ years of working experience in the field of Information Technology and holds variety of certifications from Microsoft, Novell, Cisco, VMware, Symantec, Veeam.

Dan Rist
System Consultant

Dan is a Senior Consultant with System Support Associates. He assists clients with technical support and IT consulting services along with day-to-day company management and operations. Dan has a business degree with emphasis on Computer Programming from Cincinnati State University and is also a Microsoft Certified Professional (MCP).  He has 17 years of experience with Windows servers, Windows and Macintosh desktop systems.

John Windhorn
System Consultant

John Windhorn is a System Consultant at System Support Associates with 5 years of experience.  He assists clients with technical support and IT consulting services along with day-to-day company operations.  John received a Bachelor of Business Administration degree with an emphasis on Computer Information Systems from Morehead State University, as well as a variety of certifications from Microsoft, Symantec, VMWare, and Grandstream.